Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 5 business days once credit card authorization and verification have been obtained. Please note: Saturday and Sunday deliveries are not available. Back order items will be shipped depends on when the order can be fulfilled. If you have any questions about shipping, please contact jsphere001@gmail.com.
At this time, We can only ship with in U.S.
All orders shipping internationally are subject to additional shipping charges based on taxes, tariffs and duties put into place by that country. All fees are to be paid for by the customer at the time of delivery. Jackiessphere.com does not have information on customs or duties and cannot estimate these charges. Please check with the proper local authorities before placing an order. Jackiessphere.com is not responsible for non-paid import taxes, nor will Jackiessphere.com issue any refunds or exchanges for deliveries that have been refused for non-payment of import taxes.
At this time, we do not accept PO Boxes for delivery.
If you refuse a shipment, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Jackiessphere.com. This amount will be deducted from your merchandise refund.
We are unable to replace or refund lost or stolen packages.
We recommend selecting a secure shipping location where someone is always present to receive deliveries. If you need to make a change to your shipping address, please email us at jsphere001@gmail.com. as soon as possible. We’ll make our best attempt to change your address as long as the package has not been shipped. We cannot reroute a package once it has left our facility.
If your package is missing, stolen, or lost in transit please contact us so we can assist you with your claim. While we’ll do everything we can to help you locate your package, we cannot refund or replace lost or stolen items.